FAQs

We’ve compiled a list of frequently asked questions to help you find quick answers. If you need further assistance, feel free to contact our customer support team.

1. What payment methods do you accept?

We offer the following payment method:

  • Cash on Delivery (COD): Pay for your order in cash at the time of delivery. This option is available for selected locations.

2. How can I track my order?

After your order is shipped, you’ll receive a confirmation email with a tracking number. You can track your order by:

  • Visiting the Track Your Order page on glamlust.com
  • Entering the tracking number on the courier’s website

3. What is your return and refund policy?

  • Returns: We accept returns within [e.g., 30 days] of purchase for items in their original condition.
  • Refunds: Refunds are processed once the returned item is inspected. Since COD was used, refunds will be issued via bank transfer or store credit.
  • For more details, visit our Return and Refund Policy page.

4. Do you ship internationally?

Currently, we only offer shipping within Pakistan. Cash on Delivery is available for selected locations across the country.

5. Can I change or cancel my order after placing it?

  • Order Changes: You can request changes within [e.g., 24 hours] of placing the order.
  • Order Cancellations: Orders can be canceled before shipment. Once shipped, cancellations are not possible, but you may initiate a return after receiving the package.

6. How do I contact customer support?

You can reach our customer support team through:

7. Do you offer gift cards or discounts?

Yes, we occasionally offer gift cards and promotional discounts. Subscribe to our newsletter or follow us on social media for the latest updates and special offers.

8. Are your products authentic?

Yes, all products sold on GlamLust are 100% authentic and sourced directly from trusted suppliers. We guarantee the quality and authenticity of every item.

9. How can I subscribe to your newsletter?

To stay updated on new arrivals, exclusive discounts, and promotions, you can subscribe to our newsletter by:

  • Entering your email in the subscription box located at the bottom of our website.
  • Opting in during the account registration process.

10. Do you offer wholesale or bulk orders?

Yes, we offer wholesale and bulk order options. For more details, please contact us at [support@glamlust.com].

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